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Post by scooterpimp on Sept 4, 2018 17:34:27 GMT -5
How can i change my email for this site & proboards? It has my old/dead email & cant log on to change it...& i cant remember my password either..got logged out on my phone & im stuck with my tablet (hoping it doesnt crash) im not too techy on this stuff. Cant use my old email to recover my password because it dead..cant get any help from proboards help page..
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Post by 90GTVert on Sept 4, 2018 21:13:19 GMT -5
If you look in the bottom right corner of the screen you should see a gear icon. Clicking that will bring up account details and let you change the e-mail address.
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Post by scooterpimp on Sept 5, 2018 6:10:02 GMT -5
The gear icon prompts me to log in via email , which is no longer accepted/useable to log in to update/change it.
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Post by 90GTVert on Sept 5, 2018 6:30:56 GMT -5
Profile > Edit Profile > Personal
That may do the same thing, because it takes you to the screen where the gear icon goes. I'm looking around the support forum to see if I can find anything.
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Post by 90GTVert on Sept 5, 2018 6:43:30 GMT -5
"There is not much that can be done to help,if you can't access the email.
The only realistic route is to start again with a new account."
"please also note that keeping your contect info up to date is a stipulation of the ProBoards Terms of Service, as proboard relies on it exclusively to verify identity and ownership."
This one is from pb staff :
"Email address is the only method we have to verify identity.
Maybe check your browsers to see if perhaps one of them has the password under saved logins?"
Sounds like the only people that could help won't because your email is your identity to them.
If you do want to create a new account, I can change your post count so you basically start where you left off. I keep a notepad around with passwords so I have them regardless of other anything that happens in the digital world. Just make sure to keep that somewhere safe so no one else would have access to it if you go that route.
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Post by eclark5483 on Sept 5, 2018 15:07:21 GMT -5
I'm able to access the settings on my cell phone so you should be able to access it on your tablet I'm looking at the mobile version of the site down at the bottom where it says dashboard click that and that should take you to the settings. In the upper right corner after you click dashboard you'll see a box with three lines in it click that and that will lead you to the settings
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