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Post by scooterswapshop on Jun 25, 2016 9:47:08 GMT -5
Here is my experiences. I'v placed 2 orders from Brandon(ScooterSwapShop). Received one but not the other. Didn't answer or return phone calls. Did not respond to emails until I filed a dispute with paypal. Took several days to get things resolved. I wish I could say it was a pleasant experience. Id give him another shot, but only if it was a sale and the communication was better. Hey, what order was it? There was a REALLY hard time for me, inbetween moving shops, where alot of stuff fell through the cracks. if you did not receive the part, Im sure you got a refund. Also, I have about $2500 in packages lost every year with usps. It common when your shipping 150-200 packages a month. It sucks but it happens. I don't believe in unhappy customers, so let me know what I can do, and I am MORE than happy to make it right.
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Post by scooterswapshop on Jun 25, 2016 9:53:25 GMT -5
Being a one man shop is MUCH harder than it looks. For most of you that don't know me, Im a full time electrician, with kids, and the hobby grew into a business, and I LOVE it. But it has its challenges. Poke around and you won't find many unhappy customers. I'm hoping to make the switch full time, but the numbers have to work out to support the booger eaters. Anyways, what important is I'm here, and I'm happy to clear anything up and do what it takes to make it right. So lets do this. Thanks for the support ryan. I need to do an introduction here so people know what Im about.
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Post by gsx600racer on Jun 25, 2016 10:49:58 GMT -5
Being a one man shop is MUCH harder than it looks. For most of you that don't know me, Im a full time electrician, with kids, and the hobby grew into a business, and I LOVE it. But it has its challenges. Poke around and you won't find many unhappy customers. I'm hoping to make the switch full time, but the numbers have to work out to support the booger eaters. Anyways, what important is I'm here, and I'm happy to clear anything up and do what it takes to make it right. So lets do this. Thanks for the support ryan. I need to do an introduction here so people know what Im about. Brandon, Like I said in the post here "Id give him another shot, but only if it was a sale and the communication was better." So with that said, when or if you have another sale and the items I want or need are all available, I will give ya another shot. Every time I go to place a order, one or two items are out of stock. I like to order everything at once. BTW,
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Post by scooterswapshop on Jun 25, 2016 10:54:34 GMT -5
What was the order number? Or the part that didn't show up? I want to look into it and make sure you were refunded. I don't have a lot of sales because most of my parts ship faster and are less than most shops. I also take all returns as long as they are in packaging with no restocking and I always swap items out. I also warranty everything as a lot of shops won't . Either way I want to look into the transaction to see what I could have done better.
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Post by peteyparado on Jun 25, 2016 17:22:09 GMT -5
SSS.. I've ordered thousands of dollars worth of parts from him in the last 6months.. Not one lost part.. Being I'm in Hawaii once or twice its taken a week to arrive but usually in 3days of being shipped out..I recently had a part fail prematurely an he offered to replace it.. For me one of the best places to get dio/Mina parts..
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Post by eclark5483 on Jun 25, 2016 18:00:04 GMT -5
I've ordered from him as well. Shipped fast, no problems at all. Love his selection of parts. Absolutely gonna pick up the Polini carb kit for my Spree in a couple months when I start phase 2.
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Post by gsx600racer on Jun 26, 2016 8:52:12 GMT -5
What was the order number? Or the part that didn't show up? I want to look into it and make sure you were refunded. I don't have a lot of sales because most of my parts ship faster and are less than most shops. I also take all returns as long as they are in packaging with no restocking and I always swap items out. I also warranty everything as a lot of shops won't . Either way I want to look into the transaction to see what I could have done better. If you read my earlier post, I got refunded after some going back n forth and getting Paypal involved. Thanks for your concern.
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Post by ryan_ott on Jun 27, 2016 19:41:20 GMT -5
Received another order from scooterswapshop.
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Post by scooterswapshop on Jun 27, 2016 19:47:12 GMT -5
thanks for the biz ryan!
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Post by paceneedsstides on Jul 6, 2016 17:51:24 GMT -5
I haven't ordered from SSS but he has been lurking on the Making Slow Look Fast Carolina Scooter Club page as well as my personal page of Facebook and I have to say he sells some NICE stuff. . .still haven't recieved any free swag yet though. . . come on bro help a cofounder out here. . .lol but he seems good people even if he does piss off some completely insane people from time to time.
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Post by scooterswapshop on Jul 6, 2016 18:07:20 GMT -5
I haven't oredered from SSS but he has been lurking on the Making Slow Look Fast Carolina Scooter Club page as well as my personal page of Facebook and I have to say he sells some NICE stuff. . .still haven't recieved any free swag yet though. . . come on bro help a cofounder out here. . .lol but he seems good people even if he does piss off some completely insane people from time to time. No stickers? I always send stickers! Yeah I had to file all kinds of legal reports from all the threats. It doesnt take much to pull the pin on a loaded psychopath.
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Post by paceneedsstides on Jul 6, 2016 19:29:43 GMT -5
I haven't ordered from SSS No stickers? I always send stickers! Yeah I had to file all kinds of legal reports from all the threats. It doesnt take much to pull the pin on a loaded psychopath. LOL you didn't read the first line good enough bro lol.
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Post by scooterswapshop on Jul 6, 2016 19:53:46 GMT -5
Your right I was being a goober. How can I send ya stickers if you don't ask! Let me know what you want and I'll drop it in the mail
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Post by paceneedsstides on Jul 6, 2016 20:03:07 GMT -5
whatever you got laying around the shop bro preferrably in blue MSLF would be glad to advertise already put you on some tshirts
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Post by eclark5483 on Jul 6, 2016 20:23:22 GMT -5
You sent me a Polini sticker, but I would have preferred an SSS one... come on now, how could you NOT promote yourself!!
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