Vibration at take off

[bigallis1]

I am getting a vibration or slippage type symption on take off with my new Coleman Scooter. It has just over 100 miles on it and this condition started in the last 10 miles or so.

Any ideas on what may be causing it? Are there some things I can check or look at?


Thank's in advance for any help,


Jim...……..

[geoffh]

If it,s from a dealer take it back,if not you will need to do a full Pdi check,check the tec section for help with that,try wheels and tyres first then engine mounts keep us posted,is this a Coleman from Walmart or similar supplier.

Geoff

[90GTVert]

First, I'd find out if Sam's Club honors any kind of warranty. I kind of doubt it, but I'd at least ask since it's so soon. Worst they can say is no.


I'd expect it to be a CVT issue since you say slip/vibration on takeoff. Perhaps the clutch acting up.

[bigallis1]

Thank's for your input guys.
Yes Geoff, it is from Sam's Club.
Brent, you are probably right on Sam's not backing the warranty.
Gona call Coleman directly tomorrow and see what they say.
Will let you guys know how I make out.

Jim.....

[GrumpyUnk]

M 2 cents also points to clutch. The 'shoes' can break and you won't know it until they all are broken. You'll get slippage and vibration.
If mechanically oriented, you can remove the cover, and remove the clutch 'bell'. Look for bits and pieces in the CVT case as the shoes are cast, and will/can make chunks when they break. Behind the bell will be 3 spring loaded shoes with friction material that are spring loaded to stay close to the hub. When spun up by the engine, the shoes spread out and contact the inside diameter of the bell, and start to turn the bell. The shoes will lock the bell to the output shaft, feeding power to the final drive gearcase, turning the wheel.
It is possible for the variator or clutch to be loose on their respective shafts. In that case, to prevent more damage, tighten the fasteners to 35-40ish ft/lb. If loose from the factory, the crankshaft or final drive input shaft splines may be damaged. That damage will not go away, and requires replacement of the shaft.
Get in contact with the vendor. Sams should at least offer some help. What is their warranty policy? Did they allow the vendor to sell 'on site' inside their store? If so, read the Sams Club member doc closely, and see if there's something they should be doing, if even all it is would be calling the vendor and getting them to agree there IS A PROBLEM. It's easy for someone to ignore you. Not Sams. Maybe. If you bought on a credit card, good. You can lodge a complaint if the vendor is not standing up the the apparent warranty. As I understand, 90 days is the 'standard' for all parts and includes repair labor. I think. Check your paperwork, etc. Do NOT let this go, as it will not fix itself, and likely only get worse.
Were it me, I would try to get the vendor to either 1)do a complete replacement, and if not that, 2)a replacement engine/CVT. I would not expect a local tech to be 'good' at splitting the case, etc, if the splines are damaged.
Well, getting back to more likely, if the clutch is damaged, get a 100% replacement. The whole thing. Easier to do than taking the thing to pieces, and hooking springs, etc.
tom

[bigallis1]

Oct 17, 2019 19:02:27 GMT -5 GrumpyUnk said:

Tom, thank's for your input on what the problem could be. The clutch and drive was my suspicion also.
I am going to call Coleman directly. Good test to see how they respond to my situation.


Jim...….


M 2 cents also points to clutch. The 'shoes' can break and you won't know it until they all are broken. You'll get slippage and vibration.
If mechanically oriented, you can remove the cover, and remove the clutch 'bell'. Look for bits and pieces in the CVT case as the shoes are cast, and will/can make chunks when they break. Behind the bell will be 3 spring loaded shoes with friction material that are spring loaded to stay close to the hub. When spun up by the engine, the shoes spread out and contact the inside diameter of the bell, and start to turn the bell. The shoes will lock the bell to the output shaft, feeding power to the final drive gearcase, turning the wheel.
It is possible for the variator or clutch to be loose on their respective shafts. In that case, to prevent more damage, tighten the fasteners to 35-40ish ft/lb. If loose from the factory, the crankshaft or final drive input shaft splines may be damaged. That damage will not go away, and requires replacement of the shaft.
Get in contact with the vendor. Sams should at least offer some help. What is their warranty policy? Did they allow the vendor to sell 'on site' inside their store? If so, read the Sams Club member doc closely, and see if there's something they should be doing, if even all it is would be calling the vendor and getting them to agree there IS A PROBLEM. It's easy for someone to ignore you. Not Sams. Maybe. If you bought on a credit card, good. You can lodge a complaint if the vendor is not standing up the the apparent warranty. As I understand, 90 days is the 'standard' for all parts and includes repair labor. I think. Check your paperwork, etc. Do NOT let this go, as it will not fix itself, and likely only get worse.
Were it me, I would try to get the vendor to either 1)do a complete replacement, and if not that, 2)a replacement engine/CVT. I would not expect a local tech to be 'good' at splitting the case, etc, if the splines are damaged.
Well, getting back to more likely, if the clutch is damaged, get a 100% replacement. The whole thing. Easier to do than taking the thing to pieces, and hooking springs, etc.
tom

[bigallis1]

Contacted Coleman about my problem. The rep was very cooperative and e-mailed me the necessary info she needed from me to start my claim. Within 3 hours I had a claim# and the name and location of a shop that will look at my Scooter.I am impressed with the response time.
I have contacted the repair shop which is only 10 miles from my home and they work on Coleman products.
Just got to get my Scoot to them.
Will update when fixed.

Jim...

[bigallis1]

Got my Coleman back from repair shop.
As I and others on here suspected, it was the clutch and associated parts. Tech said clutch looked slightly warped.
Likely bad from start.
Coleman took care of everything. They were great to work with. Great customer support.

[GrumpyUnk]

It is very possible that Coleman wants to keep up a good relationship with Wally/Sams Club. There are a LOT of Wally/Sams stores that can peddle their product nationwide, and once they get a toe in the door, they see good sales prospects. Given that, having good and reasonable customer service becomes small change compared to possible sales.
tom