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Post by moofus02 on Aug 7, 2013 8:42:15 GMT -5
Ordered an overrange, shim kit, stage 6 Mark 2 clutch, top performance v force reeds, Reed spacer and a Polini torsion a arm.everything I ordered was on sale total was $722 and 25% off code knocked another $180 off for a final of $542. Ordered on 6/18/13 after hours got the overrange shims and spacer on 6/26 the clutch shipped on 7/2 and the rest on 7/8. two to three days from California to Michigan. Everything was packed well and arrived safe. I believe all showed in Stock but when I inquired they were waiting on parts to get to them so my guess is they were in a different warehouse or there were more orders than mine and stock was cleared out before my order got pulled. Their communication is very good now for the fun part. I called before I ordered to make sure the overrange was for my Zuma because it was on sale and the other kits were not. I was told yes so I ordered it. When I got it it was for the short case yamaha. I emailed them and they said to send it back and they would exchange it. The kit was on sale at 349 with the discount it came to $261, the one I needed was 499 not on sale and out of stock special order. I hate the mail 2 days from them to me 2 days from mi to California and another 7 to get delivered. The exchange took a little while because of shipping and being out of stock but I got it on Monday this week. Once they ship it is fast but it took a while for the order to process. The reason I will be doing business with them again is the way they handled the exchange. I should have went online and checked the part number to make sure it was rite but they went out of there way to make me happy when I had a problem and that is more important than price is to me. Their prices were not bad either. Real good people to do business with. Highly recommended
Sent from my SPH-L720 using proboards
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Post by usmcdoc on Aug 7, 2013 10:31:18 GMT -5
What is the 25% off code? Thanks, Glenn
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Post by moofus02 on Aug 7, 2013 10:49:46 GMT -5
What is the 25% off code? Thanks, Glenn It was summer but it expired 6/18/13 Sent from my SPH-L720 using proboards
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vaporz
Scoot Enthusiast
IF YA AINT FIRST..... YOUR LAST SUCKA!!!!!!!!
Posts: 117
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Post by vaporz on Nov 27, 2013 23:26:58 GMT -5
Dude the same thing happened with me during that 25% off Malossi Overrange delivered for 290 bucks. They were sending out the "short case JOG models" by accident. I have dealt with Louie and chatted for hours about tuning and tuning secrets. SPI-Parts.com is a good US based shop to deal with. Owned by scooter riders....run by scooter riders.
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Post by moofus02 on Nov 27, 2013 23:55:32 GMT -5
Vaporz did they exchange it for the long case one? Real good people to deal with. I was very happy with their customer service
Sent from my SPH-L720 using proboards
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vaporz
Scoot Enthusiast
IF YA AINT FIRST..... YOUR LAST SUCKA!!!!!!!!
Posts: 117
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Post by vaporz on Nov 28, 2013 1:59:05 GMT -5
Yeah I've done a fair share of business with SPI and as soon as I called Louie he was on it. Sent the incorrect OverRange Kit back and had a new one in 4 days plus some dope freebies to make up for the error. I would recommend them with ease to anyone looking for a good aftermarket parts shop. Even if they were looking for some advice with there ride I would tell em to call Lou. He will sit and talk to you to help you out with NO EXPECTATIONS.
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Post by moofus02 on Nov 28, 2013 9:12:06 GMT -5
Yes that's my impression of them also
Sent from my SPH-L720 using proboards
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