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Post by preytheweak on Jun 22, 2010 5:26:02 GMT -5
Hi all,
just wanted every one to now what great service i got at scootertronics yesterday. I'm not sure of the gentleman's name that took care of use, but i know it was not Mr. Thunder.
The Gentleman was alone and very nice and gave us all of his attention even with the phone ringing every 5 min.
My friend bought a Leo Vince Exhaust for his Sym 4T and let him use the tools needed to put it on right there at the store. I also purchased some rollers and clutch springs at a very good price. My wife was loving all the 2T pipe they had in stock. And the CPI's and Bennelli/Andretti Racing scooters are in stock there and very nice scooters.
All in all it was a nice ride on the scooters (1 Sym 4T, 2 Beamers 2T) from Hagerstown MD to Scootertronics in Thurmont MD. About 25 Miles one way over a mountain and through a state park full of tight twisties coming down.
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Post by 90GTVert on Jun 22, 2010 6:49:33 GMT -5
THat's definitely a cool area to ride. Never been there on a scoot, but I have been to the Catoctin Mountain Park.
Glad you had a good experience. I didn't really enjoy my dealings with Scootertronics, but I ordered online. I experienced missing parts that they never did anything about on one order and long waits for parts to arrive. I gave them two chances and they did pretty bad compared to nearly every other scooter shop I have ordered from, so I have never tried again. It sounds liek a totally different experience if you are able to walk in their door.
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Post by preytheweak on Jun 22, 2010 13:32:37 GMT -5
Like I said, there was a different guy there this time. Not Tommy Thunder! I never order from them off there web sit before. there so close and I work only 5 miles from them.
But I'm still new to the scooter seen. But none the less my experience there yesterday was a good one.
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Post by preytheweak on Jul 14, 2010 16:59:54 GMT -5
Went over the mountian to Scootertronics twice this week. Picked up some jets and a MRP torque spring, starter also. those guys ( Mike and Tommy ) got there stuff together.
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sctrdawg
Scoot Enthusiast
scooter bum
Posts: 149
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Post by sctrdawg on Mar 10, 2011 14:05:53 GMT -5
well ,while i see scootertronics has good reviews from you all, i however;have had a different experience Via mail oder over the internet! Here is the message i sent to them;I just wanted you all to know that i wont be ordering from you again! it has taken two weeks to get one of my two orders and the belt was the wrong size ! I even emailed you to tell you the correct size and called to confirm the size to ship , and you still got it wrong!! now i find out that my second order ,which i placed on the same day hasnt been shipped!!! Two days ago I emailed you and asked about order# 16067 and you sent back that all my products were shipped! and today i find they havent! not happy~!!!
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Post by 90GTVert on Mar 10, 2011 14:09:30 GMT -5
If you read my reply, I actually don't like them either. They are fairly close to me, within a few hours anyway. Even at that rate, they are very slow and what I ordered at one point was pictured with something it didn't include. I have no plans to give them another chance. They get bad reviews all over the place. A few locals like to deal with them, but they'll drive to the shop. So if I'm ever in the area, I might drop in. Otherwise, I know a lot of sites that have given me good service.
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sctrdawg
Scoot Enthusiast
scooter bum
Posts: 149
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Post by sctrdawg on Mar 10, 2011 18:42:59 GMT -5
yes indeed ! many other sites have much better service!
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