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Post by MAReames on Mar 30, 2012 12:44:00 GMT -5
I hope I get the head gasket I order it a timly manner.
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Post by teddy554 on Mar 30, 2012 13:09:03 GMT -5
Got my order today everything with it ten days all from overseas  |
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Post by 2strokd on Mar 30, 2012 19:46:31 GMT -5
Good man! Glad to hear this... Hope things are looking up for RP!
Looks sweet man!
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Post by teddy554 on Mar 30, 2012 21:35:05 GMT -5
thanks 2strokd i am going to post the finished job tomorrow
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Post by teddy554 on Mar 31, 2012 14:20:53 GMT -5
Here it is dont know if phone add picture  Sent from my VM670 using ProBoards |
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Post by teddy554 on Jul 21, 2012 22:18:31 GMT -5
every time i have talked to them i assure you it wasnt the scootertronic people i hate them people thats strange maybe its a office building
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Post by 90GTVert on Aug 10, 2012 14:41:01 GMT -5
I ordered a crankshaft and some small bits, all shown in stock in their US warehouse, just after 8AM Tuesday the 7th. They shipped on the 8th (free shipping via FedEx). I received the order Friday the 10th. This was from FL to MD. No complaints, WDBWA.
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Post by 2strokd on Jun 25, 2013 13:23:47 GMT -5
I finally ordered something labeled as "in the US" and it actually was  !!! Problem is, its a piston and here is how the box looked when i opened the bigger box it was in.    The bigger box wasnt damaged so i assume the piston box was like this upon shipping?. Believe it or not, the piston nor rings appear damaged at all. |
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Post by 90GTVert on Jun 25, 2013 14:17:44 GMT -5
You get a 10% discount for posting a pic of your scoot and the new parts from RP on facebook. Wonder if you still get a 10% discount when you post with the box looking like that? lol
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Post by 2strokd on Jun 25, 2013 20:21:08 GMT -5
I posted a pic on fb but not on RP,s wall. In fact, i never even mentioned it to RP as i dont think there is any damage.?
I just checked my email to see this though.
"Robert,
I see something was crushed in delivery, sorry sometimes the warehouses can mis-package something, but if it is damaged we are always responsible. You are an excellent client and I would rather solve it with you directly. If you have an issue please bring it to my attention this is what I am here for.
If you have any issues with a delivery or sale please do not hesitate to email me and I will resolve it for you.
Regards,
Alex
Racing Planet USA"
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Post by pgs on Aug 15, 2013 10:45:34 GMT -5
i order my cylinder kit from them this july and it was coming from spain they sent me an email to let me know it would take longer than normal, and when they received it they would ship to me 4 days later they sent me an email to let me know that they had received it and is was being shipped and gave me the tracking number 3 days later the kit was at my house, so i had ordered on a friday and had it the next friday not too bad and i will say that the price was good too
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Post by beavinator on Sept 19, 2013 12:54:34 GMT -5
Do NOT EVER use Racing Planet!! I own a scooter performance shop and I did a big order with them. It took like 9 weeks for their unorganized asses to get the order together. Then I build the scooter for my customer and I go to take a test ride. It goes for about 30 feet and then wont move. I thought I snapped a belt so I pulled the cover off and belt was fine. The problem ended up being the Top Racing gear up kit. The gear was just slipping on the shaft! I contacted Racing Planet and they basically said there is nothing they can do as it could have been an installation error!! What a joke! I have probably installed 100 gear up kits and this is clearly a manufacturing error! DONT USE THEM!!
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Post by ryan on Sept 19, 2013 23:52:57 GMT -5
racing planet told me when you add something to the wishlist they order it and put it in stock.
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theo547
Scoot Enthusiast
Posts: 497
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Post by theo547 on May 19, 2014 8:48:05 GMT -5
I ordered a "Top" kit from them on May 28th it was just shipped last Friday June 16th (though that's when the slip was made it wasn't actually dropped off till Saturday the 17th around 2pm). very unhappy with the service provided - sent a weekly e-mail asking what was going on and the only response I got was from someone who was obviously German (not state side) telling me that Germany was on Holiday for the first week, then it was delayed in customs.
As long as it comes in and nothing is broken no harm/no foul I guess... but, in my job expectations of customer service are higher.
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Post by PIG on May 19, 2014 11:39:23 GMT -5
I'll never order from them again. Took a month and a half to get a set of tires... I could swim to Germany and back in a month and a half. Lol. Never again
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